Billing Policies & Procedures
Our physicians pride themselves in their ongoing efforts to attend to your children's health needs, which is their primary goal. We are open six days a week and all physicians are on call 24 hours a day, seven days a week.
As with any professional office, our goal is to serve our patients efficiently and effectively. In order to achieve these goals, we request that each patient do their part by cooperating with the policies of our practice regarding insurance and payment.
FULL PAYMENT FOR ALL SERVICES IS EXPECTED AT THE TIME OF YOUR APPOINTMENT.
It is the patient's responsibility to:
- Know their insurance plan benefits pertaining to pediatric well and sick visits
- Notify their insurance company of the birth of any newborn
- Choose a primary care physician where applicable
- Carry your insurance card and present it to receptionist at the time of service
- Make full payment of office visit co-payment, diagnostic/lab co-payment, deductible, coinsurance, and non-covered insurance expenses at the time of your office visit
- Advise the staff of any changes in address, home or emergency telephone numbers and insurance coverage
If your children are covered by two insurance plans, you are contractually obligated to fulfill all financial obligations set forth in your primary insurance policy. In the event that you do not have insurance coverage, please inquire as to our reasonably set fees when scheduling your appointment.
If your insurance coverage makes a partial payment and you are responsible for the balance or if you have any outstanding balance, full payment is expected in a timely fashion, but no later than 30 days from the receipt of your statement. If you must make alternate payment arrangements, please call our billing department promptly.
ALL PAYMENTS ARE REQUIRED TO BE MADE AT THE TIME OF SERVICE IN THE FORM OF CASH, PERSONAL OR BANK CHECK OR MONEY ORDER.
If a bank check is returned, our financial institution's service fee is $25.00 per check.
Insurance
We participate in the following insurance plans:
| Empire Blue Cross Blue Shield | Cigna | Magnacare |
| Guardian | United Health Care | Atlantis Health Plan |
| HIP | 1199 Nat'l Benefit Fund | ACS Healthnet |
| GHI | Aetna U.S. Healthcare | PHCS |
| Tri-care | U.S. Healthcare | Multiplan |
| Horizon | Oxford | Anthem |
| Health Plus | Beech Street | Healthnet |
| First Health | One Health Plan |
You may have a plan that is not listed above. We would be glad to hear from you and consider participating in other plans. Please contact our Billing Department Manager, Annette Giammarco, at (718) 833-8555.
We look forward to seeing you on your next appointment.
